Location: Austin, United States of America About Thales Thales designs identity management and data protection solutions at the core of digital security. Trusted by business and governments worldwide, our technologies facilitate secure digital interactions, including fund transfers, border crossings, smart energy, and more. Over 30,000 organizations rely on us for identity verification, access management, data encryption, and information analysis to enhance global security. Position Summary Location: Austin, Texas, US (Hybrid) We are seeking an experienced Professional Services Partner Program and Project Manager to join our team. This role involves developing and managing our partner program focused on professional services, collaborating with cross-functional teams to foster partner engagement, and managing customer projects to ensure successful delivery and profitability. Key Responsibilities Program Management Develop and implement the partner program strategy for mutual growth. Identify, onboard, and maintain relationships with strategic partners. Define program requirements, benefits, and performance metrics. Monitor program performance and report to leadership. Develop partner training and enablement resources. Stay updated on industry trends and explore new opportunities. Resolve partner issues promptly to maintain satisfaction. Project Management Define project scope, objectives, and deliverables with clients. Create detailed project plans and assemble project teams. Guide teams throughout the project lifecycle and monitor progress. Identify risks and develop mitigation strategies. Manage project scope changes and communicate with stakeholders. Ensure quality standards and client requirements are met. Manage budgets and resources effectively. Conduct post-project reviews and prepare closure reports. Minimum Qualifications At least 8 years of experience in professional services, preferably in IT security. Extensive experience in professional services, pre-sales, or customer support operations. Over 5 years of project management experience, including managing IT security projects over €500k budget. Proven systems integration and solutions delivery experience in large enterprises. Bachelor’s degree in Business, Marketing, or related field. Strong understanding of partner ecosystems and professional services landscape. Excellent communication and relationship-building skills. Strategic thinker with results-oriented mindset. Proficient in CRM tools like Salesforce. Additional Information Willingness to travel up to 20% for partner meetings, industry events, and training sessions. Why Join Thales? Learn more about working at Thales here . We champion inclusion and diversity. Thales is an Equal Opportunity Employer. For accommodations during the application process, contact talentacquisition@us.thalesgroup.com . #J-18808-Ljbffr Thales Group
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